F.A.Q

It’s really simple! You may call us, email your booking details, use our easy to use Web booking system service or you may book a cab via our online app.

Our fleet consists of Saloon, Estate Cars,  and Minibuses. We can supply vehicles to seat 1 to 16 passengers.

We cover Local and all surrounding Towns and Villages.

If you are calling from Town we can provide a taxi within minutes of your call, our experienced staff will inform you at the time of booking.

We will advise on expected journey times if requested. However, it is an estimate so we would not liable for any missed flights/connections (including trains or buses) resulting from any advice given.

All our drivers are experienced drivers who know the area. Where the driver does not know the way they have access  a PDA (Portable Digital Assistant) device, which are loaded with the latest satellite navigation software to assist them with directions.

Normally our operators will advise you on where you will picked up. When our driver gets outside the pickup point they will send you an SMS message alerting you to the fact that they are outside alongside they will send you details of the car so that you can identify them.  For jobs from stations and airports we will ring you to arrange a meeting point just outside the building/terminal.

If you rang from a mobile phone then the our system will send you an SMS when our driver is at the pickup point. The SMS will also have details of the car for your convenience. If you rang via a landline you will get a call alerting you to the fact that your car is outside.

You can pay in advance or at the end of your journey. You can pay for your fare before the journey by going to the web booking form and booking a job from there. We accept all major credit cards (a card processing fee will be added to the fare). Soon all our drivers will be able to accept credit card payments via chip & pin within the vehicles.

Yes you can!Our drivers have the latest PDA’s (Personal digital assistance) these allow the driver to book a return journey for you conveniently.

Once you make a booking with taxi then it is our responsibility to provide you with a Taxi, in the event of a breakdown we will provide you with another vehicle at no additional cost to yourself. Our aim is to leave you a satisfied customer.